Patient Account Representative Assistant

Employment Type: Full-Time
Schedule: Monday–Friday | 8:00 AM – 4:30 PM

We are seeking a detail-oriented and customer-focused Patient Account Support Specialist to join our team. In this role, you will support our Patient Account Representatives by helping resolve outstanding accounts and delivering exceptional service to our patients. If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in accuracy and organization, we encourage you to apply.

This position is responsible for submitting claims to primary and secondary insurance payers, verifying medical insurance coverage with insurance providers, and responding promptly to patient and insurance inquiries. The role also involves researching and resolving outstanding account balances, posting incoming insurance correspondence to patient accounts, and answering inbound customer service calls in a professional and efficient manner. Strong communication skills are essential, as you will regularly interact with patients, physician offices, and facility staff.

Qualified candidates must have a high school diploma or equivalent and at least two years of data entry experience. Success in this role requires strong organizational skills, exceptional attention to detail, and the ability to manage multiple deadlines in a fast-paced environment. Proficiency with Windows-based applications, excellent customer service and communication skills, and a strong attendance record are required.

Previous office experience is preferred, along with knowledge of medical terminology and familiarity with medical insurance billing processes. Experience with Epic and proficiency in Microsoft Excel are also considered a plus.

We are looking for a dependable team member who is committed to accuracy, professionalism, and delivering outstanding patient support. If you are ready to contribute to a collaborative environment and grow your skills, we look forward to receiving your application.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

Click Here to Apply or use the link below
https://vradjobs.applicantpool.com/jobs/1281910-7040.html