Patient Account Representative Assistant
Applicants need to have knowledge of medical insurance billing processes, strong organizational skills, ability
to prioritize and attention to detail. Ability to utilize 10-key calculator required. Proficiency in Excel is preferred.
This entry-level position is full time Monday - Friday with shift specific to 9am - 5:30pm.
RESPONSIBILITIES:
- Provide assistance to PAR by calling insurance companies and researching unpaid accounts.
- Post insurance rejects/denials to accounts when needed.
- Answer incoming customer service calls.
- File exams to primary or secondary insurances when applicable.
- Assist with end of month charge entry/billing assignments.
- Notify Privacy Officer of any breach in security or leak of PHI or ePHI.
- Participate in all compliance and HIPAA training opportunities.
- Maintain strictest confidentiality.
PREREQUISITES:
- High school diploma or equivalent.
- Knowledge of medical terminology.
- Experience with database program applications including Windows.
- Demonstrates excellent customer service skills and communication skills.
- Experience answering a multi-line telephone.
QUALIFICATIONS:
- 2 years of previous medical office OR imaging reception experience is required.
- 2 years of previous experience with computers and accurate data entry is required.
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